Confidentiality and security are of the highest importance to SuiteVoyage and we strive to ensure that our technical and organisational measures in place respect your rights related to the data protection

This Privacy Policy describes our rules regarding the management, processing and storage of personal data submitted as part of our services. The term “personal data” designates information relating to an identified or identifiable natural person.


By registering for our services or by completing a hotel room reservation form on our site ( or other sites belonging to SuiteVoyage, you agree and accept that SuiteVoyage may collect, process, store and / or use the personal data submitted in accordance with the rules set out below.

By giving us your consent, you also retain the right to rectification, the right to forget and / or the right to have your personal data deleted.

Personal data collected

The personal data are collected on our site by the company SuiteVoyage:

11, rue Baron 75017 Paris
S.A.S with a capital of 31,000 euros
RCS – SIRET: 495 176 356 00030
Registration: 075100392.

Data collected on the site

When you register for our services, the following data are collected and processed: email, title, first name, name, country, postal address, phone number.

Purposes of processing and legal basis

The main objective of the collection of your personal data is to offer you an optimal, efficient and personalised service.

To this end, you agree that we may use your personal data to:
– provide our services and facilitate their operation, including carrying verifications that concern you;
– inform you about our services and those of our partner companies;
– respect our legal and regulatory obligations.

For our newsletters, we use a third-party Mailjet tool ( which includes a personal data management policy which is available for consultation here ( You can easily unsubscribe by following the unsubscribe links figuring in each of these emails.

Recipients of your data

The personal data concerning you collected on the site are intended for SuiteVoyage’s own use and may be transmitted to subcontractors company to which SuiteVoyage may call upon within the scope of the execution of its services. SuiteVoyage ensures compliance with data protection requirements for all of its subcontractors’ companies.

In no case, SuiteVoyage does not sell or rent your personal data to third parties for marketing purposes.

In addition, SuiteVoyage does not disclose your personal data to third parties, except if (1) you (or your account administrator acting on your behalf) request or authorise disclosure; (2) the disclosure is required to process transactions or provide services that you have requested (i.e. Within the scope of processing a purchasing card with credit card companies); (3) SuiteVoyage is compelled to do so by a government authority or regulatory body, in the event of a judicial requisition, or other similar governmental or judicial requirement, or to establish or defend a legal claim.

Your data protection rights

In accordance with the Data Protection Act and the European General Data Protection Regulation 2016/679 (RGPD), you have the right to access, rectify and delete personal data concerning you which you can exercise by sending us a request at Your request will be answered within 30 days. We may ask that your request be accompanied by a photocopy of proof of identity or authority.

Cookies / Tracking

We use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many websites and servers use cookies. Many cookies contain a cookie ID. A cookie ID is a unique identifier of the cookie. This is a string of characters through which web pages and servers can be assigned to the specific web browser in which the cookie was stored. This allows visited websites and servers to differentiate the subject’s individual browser from the dates of other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using a unique cookie.

Through the use of cookies, we provide users with more user-friendly services that would not be possible without the installation of cookies.

By means of a cookie, the information and offers on our website can be optimised for the user. Cookies allow us, as previously mentioned, to recognise the users of our website. The purpose of this recognition is to make our website easier to use. The website user who uses cookies, for example, does not need to enter any access data each time he accesses the website, because it is supported by the website, and the cookie is, therefore, stored on the user’s computer system. Another example is the cookie for a shopping cart in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The user can, at any time, prevent the installation of cookies by means of an adequate configuration of his Internet browser, and can therefore permanently refuse the installation of cookies. In addition, cookies already set can be deleted at any time from an Internet browser or other software. This is possible in all popular internet browsers. If the user deactivates the setting of cookies in the Internet browser used, not all functions of our website are fully usable.

Data retention

SuiteVoyage collects your personal data for the requirements of fulfilling its contractual obligations as well as information on the way and frequency of utilisation of our services and we keep this data in active databases, log files or other types of files as long as you use our services.

SuiteVoyage only stores your data for as long as necessary to provide the service, and no longer than 12 months after the reservation expires (unless the law requires otherwise).

Data storage location and transfers

The hosting servers on which SuiteVoyage processes and stores the databases are exclusively located within the European Union.

SuiteVoyage undertakes to inform you immediately, to the extent that we are legally authorised to do so, in the event of a request from an administrative or judicial authority relating to your data.


As part of its services, SuiteVoyage attaches the utmost importance to the security and integrity of its customers’ personal data.

Thus, and in accordance with the GDPR, SuiteVoyage undertakes to take all necessary precautions in order to preserve the security of the data and in particular to protect them against any accidental or unlawful destruction, accidental loss, alteration, distribution or unauthorised access, as well as against any other form of unlawful processing or communication to unauthorised persons.

To this end, SuiteVoyage implements industry standard security measures to protect personal data from unauthorised disclosure.

Even so, no one can consider themselves completely safe from a pirate attack. This is why in the event that a security breach were to impact you, SuiteVoyage undertakes to inform you as soon as possible and to make its best efforts to take all possible measures to neutralize the intrusion and minimise its impacts. In the event that you suffer damage as a result of the exploitation of a security breach by a third party, SuiteVoyage undertakes to provide you with all the assistance necessary so that you can assert your rights.

It should be borne in mind that any user, client or hacker discovering a security breach and the operator is liable to criminal penalties, that SuiteVoyage will take all measures, including by filing a complaint and / or legal action, to preserve the data and rights of its users and its own and to limit their impact as much as possible.

Modification of the privacy policy

SuiteVoyage reserves the right to modify this Confidentiality Policy at any time, in particular in application of the changes made to the laws and regulations in force. You will be notified of any modifications via our website or by email, as far as possible at least thirty (30) days before they come into effect. We recommend that you check these rules from time to time to stay informed of our procedures and rules regarding your personal information.

Contact us

Visit our contact page at if you have any questions or you can contact us directly by email at or by mail at: SuiteVoyage SAS, 11 rue Baron, 75017, Paris – France.